Shipping policy

Thank you for shopping with RL7. We strive to offer the best shipping options, no
matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

Note: As a Print-on-Demand store, our products are unique and produced only once
ordered. This means that shipping times include both Production Time and Transit Time.

1. Production & Processing Time
All items are printed to order. Once your order is placed, it is sent to our production partners
(Printify). Production times vary depending on the product type and the current volume of orders.
Standard Production Time: 2–7 business days.
During peak holiday seasons (Nov–Dec), production times may increase by 3–5 business
days.

2. Shipping Rates & Estimates
Shipping charges for your order will be calculated and displayed at checkout. We work with various
carriers (USPS, FedEx, UPS, DHL, etc.) through our printing partners to ensure reliable delivery.
Estimated Transit Times:
Domestic (USA): 3–7 business days after production.
International: 10–30 business days after production (depending on the destination country).
*Please note that these are estimates only. Actual delivery times may vary due to carrier delays or
customs processing.

3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your
tracking number(s). The tracking number will be active within 24 hours.
If your order contains multiple items, they may be shipped separately from different print providers.
In this case, you will receive individual tracking numbers for each package.

4. Customs, Duties, and Taxes

RL7 is not responsible for any customs and taxes applied to your order. All fees
imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damaged or Incorrect Items

If you receive a damaged item or a manufacturing error, please contact us within 30 days of
product delivery. We will work with Printify to provide a free replacement or a refund. Please
include a clear photo of the damage for our records.

6. Missing Packages

If your tracking information shows that your package was delivered but you haven't received it,
please contact the local carrier directly. [Your Store Name] is not responsible for packages that
are lost or stolen after they have been marked as delivered by the carrier.

7. Returns & Address Changes
Because products are custom-made, we do not accept returns for "buyer's remorse" or incorrect
size selection. Please review our Size Charts carefully before ordering.
If you provide an incorrect shipping address, please contact us immediately. Once the order has
been sent to production, we cannot guarantee that the address can be changed.

If you have any questions about our shipping policy, please contact us at: RL7.squared@gmail.com